Lab tests at home
Samples for routine blood tests are collected at your relative's home, with no clinic queue and no journey, and the results are shared with you through Welbridg.
Who it's for
- A parent who finds getting to a lab hard
- Regular tests for a long-term condition
What happens
- You say which tests are needed, or that you want a doctor to advise.
- A provider collects the samples at home.
- The provider shares the results in their visit report, which you read in your account.
What the quote depends on
- Which tests
- Where your relative lives
You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
How payment works
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered.
- If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Questions families ask
- Which blood tests can be done at home?
- Commonly requested ones are a full blood count, blood sugar, cholesterol, and liver and kidney function. Say which tests you need when you request, and the quote confirms them.
- How much does it cost?
- Prices depend on the provider, where your relative lives and what they need, so Welbridg doesn't list fixed prices. You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
- Who are the providers?
- Only providers Welbridg has verified can see and take a family's request. To be verified, a provider uploads a government-issued ID and a professional licence or certificate (an organisation uploads its CAC certificate and operating licence), and Welbridg's team reviews them.
- When does the provider get paid?
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered. If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- What if I need to cancel?
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Ready when you are
Tell us about your relative and what they need. You'll see the price before anything is charged.
Request a quoteRelated care
Welbridg is not an emergency service. In an emergency in Nigeria, call 112 or go to the nearest hospital.