How much does it cost?

Prices depend on the provider, where your relative lives and what they need, so Welbridg doesn't list fixed prices. You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.

Who are the providers?

Only providers Welbridg has verified can see and take a family's request. To be verified, a provider uploads a government-issued ID and a professional licence or certificate (an organisation uploads its CAC certificate and operating licence), and Welbridg's team reviews them.

When does the provider get paid?

Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered. If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.

What if I need to cancel?

Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.

Care services

Care at home for a relative in Nigeria

Request the care your relative needs. Welbridg matches a verified provider, you see the price before you pay, and you follow every visit from wherever you live.

How it works

1
Tell us what they need
Choose the service and describe your relative and the care they need. It takes a few minutes.
2
See the price
You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
3
Pay, and the money is held
Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered.
4
The visit happens
After each visit the provider records what they did, and the family can read it in their Welbridg account from anywhere.
5
Confirm, or report a problem
If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.

Medical care at home

Home visit by a doctor or nurse

A verified doctor or nurse visits your relative at home for a check-up: how they are, their blood pressure and other vital signs, their medication, and anything that is worrying them or you.

Live-in nurse

A qualified nurse lives in your relative's home and provides continuous nursing care: medication, wound care and monitoring, day and night.

Care after a hospital stay

A qualified provider visits after discharge to check how your relative is healing, that they are taking their medication, and that nothing is going wrong.

Ongoing care for a long-term condition

Regular visits for someone living with diabetes, high blood pressure, arthritis or another long-term condition: checking readings and medication, and spotting changes early.

Physiotherapy at home

A physiotherapist treats your relative at home: rehabilitation after a stroke, a fall, a fracture or a joint replacement, and help with stiffness and pain.

Help with daily living

Caregiver for personal care

A caregiver helps with bathing, dressing, grooming and other daily tasks that have become difficult, in a way that keeps your relative as independent as possible.

Companionship visits

Someone visits to spend time with your relative: to talk, share a meal, go with them to church or the market, and let you know how they are.

Tests and equipment

Lab tests at home

Samples for routine blood tests are collected at your relative's home, with no clinic queue and no journey, and the results are shared with you through Welbridg.

Health check at home

A fuller check-up done at home: blood tests, a urine test, blood pressure, weight, and a vision and hearing check, to catch problems early.

Medical equipment at home

Blood pressure monitors, glucometers, walking frames, wheelchairs and other aids, delivered to your relative's home.

Health cover for them too

Answer five questions to see the health plans that suit your relative: what they cover, the waits and the hospitals near them.

Find a health plan

Questions families ask

How much does it cost?: Prices depend on the provider, where your relative lives and what they need, so Welbridg doesn't list fixed prices. You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
Who are the providers?: Only providers Welbridg has verified can see and take a family's request. To be verified, a provider uploads a government-issued ID and a professional licence or certificate (an organisation uploads its CAC certificate and operating licence), and Welbridg's team reviews them.
When does the provider get paid?: Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered. If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
What if I need to cancel?: Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.

Welbridg arranges care at home for a relative in Nigeria. It is not a hospital or a clinic. Welbridg is not an emergency service. In an emergency in Nigeria, call 112 or go to the nearest hospital.