Physiotherapy at home
A physiotherapist treats your relative at home: rehabilitation after a stroke, a fall, a fracture or a joint replacement, and help with stiffness and pain.
Who it's for
- Recovery after a stroke, fracture or joint operation
- A parent who is getting less steady on their feet
What happens
- The physiotherapist assesses them at the first session.
- Sessions follow a plan, at home.
- Progress is recorded after each session.
What the quote depends on
- How many sessions are needed
- How often
- Where your relative lives
You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
How payment works
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered.
- If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Questions families ask
- Does health insurance cover physiotherapy at home?
- It depends on the plan. Many plans cover physiotherapy up to a limit. Each plan page on Welbridg shows the physiotherapy limit, where the schedule states one.
- How much does it cost?
- Prices depend on the provider, where your relative lives and what they need, so Welbridg doesn't list fixed prices. You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
- Who are the providers?
- Only providers Welbridg has verified can see and take a family's request. To be verified, a provider uploads a government-issued ID and a professional licence or certificate (an organisation uploads its CAC certificate and operating licence), and Welbridg's team reviews them.
- When does the provider get paid?
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered. If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- What if I need to cancel?
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Ready when you are
Tell us about your relative and what they need. You'll see the price before anything is charged.
Request a quoteRelated care
Welbridg is not an emergency service. In an emergency in Nigeria, call 112 or go to the nearest hospital.