Care after a hospital stay
A qualified provider visits after discharge to check how your relative is healing, that they are taking their medication, and that nothing is going wrong.
Who it's for
- A parent just home from hospital or surgery
- A family that can't be there for the first weeks after discharge
What happens
- Tell us when they were discharged and what the hospital asked for.
- A verified provider visits on the days you agree.
- Each visit is written up, so you can see how the recovery is going.
What the quote depends on
- How many visits are needed
- What care the discharge plan asks for
- Where your relative lives
You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
How payment works
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered.
- If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Questions families ask
- Should I bring the hospital discharge notes?
- Yes. Add them to your relative's record on Welbridg when you request the visits, so the provider knows what the hospital asked for.
- How much does it cost?
- Prices depend on the provider, where your relative lives and what they need, so Welbridg doesn't list fixed prices. You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
- Who are the providers?
- Only providers Welbridg has verified can see and take a family's request. To be verified, a provider uploads a government-issued ID and a professional licence or certificate (an organisation uploads its CAC certificate and operating licence), and Welbridg's team reviews them.
- When does the provider get paid?
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered. If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- What if I need to cancel?
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Ready when you are
Tell us about your relative and what they need. You'll see the price before anything is charged.
Request a quoteRelated care
Welbridg is not an emergency service. In an emergency in Nigeria, call 112 or go to the nearest hospital.