Home visit by a doctor or nurse
A verified doctor or nurse visits your relative at home for a check-up: how they are, their blood pressure and other vital signs, their medication, and anything that is worrying them or you.
Who it's for
- A parent who hasn't seen a health worker in a while and won't go to a clinic
- Someone with a new symptom you want looked at without a trip to hospital
- A regular check between hospital appointments
What happens
- The provider visits at the time you agree.
- They check vital signs and talk through symptoms and medication.
- They record what they found and what they recommend, and you read it in your account.
What the quote depends on
- Whether you need a doctor or a nurse
- Where your relative lives
- How often you want visits
You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
How payment works
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered.
- If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Questions families ask
- Can a doctor visit my parent at home in Nigeria?
- Yes. You request a home visit on Welbridg and a verified provider is matched to it. You see their price before you pay, and you read their notes from the visit in your account afterwards.
- Is a home visit suitable in an emergency?
- No. A home visit is booked in advance. In an emergency in Nigeria, call 112 or go to the nearest hospital.
- How much does it cost?
- Prices depend on the provider, where your relative lives and what they need, so Welbridg doesn't list fixed prices. You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
- Who are the providers?
- Only providers Welbridg has verified can see and take a family's request. To be verified, a provider uploads a government-issued ID and a professional licence or certificate (an organisation uploads its CAC certificate and operating licence), and Welbridg's team reviews them.
- When does the provider get paid?
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered. If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- What if I need to cancel?
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Ready when you are
Tell us about your relative and what they need. You'll see the price before anything is charged.
Request a quoteRelated care
Welbridg is not an emergency service. In an emergency in Nigeria, call 112 or go to the nearest hospital.