Ongoing care for a long-term condition
Regular visits for someone living with diabetes, high blood pressure, arthritis or another long-term condition: checking readings and medication, and spotting changes early.
Who it's for
- A parent with diabetes or high blood pressure
- Someone whose condition gets worse when nobody is checking
What happens
- You choose how often visits happen.
- The provider checks readings such as blood pressure and blood sugar, and reviews medication.
- Readings and notes are kept in your relative's record, so you can see the trend over time.
What the quote depends on
- How often visits happen
- Which checks are needed
- Where your relative lives
You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
How payment works
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered.
- If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Questions families ask
- Can I see my parent's blood pressure readings from abroad?
- Yes. Readings recorded at each visit are kept in your relative's record on Welbridg, and you can follow them from your account wherever you live.
- How much does it cost?
- Prices depend on the provider, where your relative lives and what they need, so Welbridg doesn't list fixed prices. You request the service first. Once a provider is matched, you see their price, or a fee they've quoted, and nothing is charged until you accept it and pay.
- Who are the providers?
- Only providers Welbridg has verified can see and take a family's request. To be verified, a provider uploads a government-issued ID and a professional licence or certificate (an organisation uploads its CAC certificate and operating licence), and Welbridg's team reviews them.
- When does the provider get paid?
- Your payment is held by Welbridg, not passed to the provider, until you confirm the visit happened or 24 hours after the provider marks it delivered. If something goes wrong, report it within those 24 hours and the payment stays on hold while Welbridg reviews it. Welbridg can release it, refund it or split it.
- What if I need to cancel?
- Cancel before a visit is scheduled, or more than 24 hours before it, for a full refund. Cancel later than that and 20% of that visit's price goes to the provider. If the provider cancels, you get a full refund.
Ready when you are
Tell us about your relative and what they need. You'll see the price before anything is charged.
Request a quoteRelated care
Welbridg is not an emergency service. In an emergency in Nigeria, call 112 or go to the nearest hospital.